Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of Ravenue's website and services (the “Services”). By requesting access, creating an account, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Early access

The Services are offered on an early-access basis. They may contain bugs, change without notice, or be unavailable from time to time. Features described on our website may not all be available, and we may add, modify, or remove functionality as the product develops.

2. Eligibility and accounts

You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of the information you provide, for activity under your account, and for keeping your credentials secure. You may only connect platform accounts that you own or are authorized to manage.

3. Connections to third-party platforms

Ravenue lets you authorize Connectionsto external platforms such as Shopify, Shopee, Lazada, TikTok Shop, Meta, and Google. Your use of those platforms remains governed by their own terms. You are responsible for complying with each platform's rules, and we are not responsible for changes, outages, or actions taken by those platforms.

4. Acceptable use

• Do not use the Services for any unlawful, infringing, or harmful purpose.
• Do not attempt to access data or accounts you are not authorized to use.
• Do not reverse engineer, disrupt, overload, or circumvent the security of the Services.
• Do not misuse MCP access or connected AI agents to violate these Terms or any platform's rules.

5. Your data and content

As between you and Ravenue, you retain all rights to your business data and content. You grant Ravenue a limited license to access, store, process, and display that data solely to provide and improve the Services. Our handling of personal data is described in our Privacy Policy.

6. AI outputs

The Services may generate insights, summaries, and suggested actions, including through connected AI agents. These outputs can be inaccurate or incomplete. You are responsible for reviewing them before relying on or acting upon them, especially for financial, inventory, and operational decisions.

7. Fees

Some features may require payment. Pricing for early access, including founding-member pricing, will be communicated to you directly. We may introduce or change fees with reasonable notice.

8. Intellectual property

The Services, including software, design, and the Ravenue name and marks, are owned by Ravenue and its licensors. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as permitted.

9. Termination

You may stop using the Services and disconnect your Connections at any time. We may suspend or terminate access if you breach these Terms or if necessary to protect the Services or other users. Upon termination, your right to use the Services ends.

10. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, Ravenue will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from your use of the Services.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the Services after changes take effect constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at legal@ravenue.app or through our contact form.